Q1: Can you delivery on time?
A: Delivery date is based on the contract.If we delate, we will pay 1% of total transaction amount per day.
And the contract you sign with us is under the protection of international law.
Q2: How many color options, can we customize color?
A: We can offer more than 100 colors,if you want to customize your ebike you order should >10pcs
Q3: What is your sample policy?
A: We can supply the sample, but up to two pcs. And you should pay the sample cost and the courier cost.But we can send samples from our warehouse in USA or UK.
Q4: What's your payment terms?
A: For samples,100% T/T
For bulk, <20pcs,50% T/T in advance, 50% before delivery >20pcs 30% T/T in advance, 70% before delivery.
Q5: Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q6: What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Q7: Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery
Q8: How do you make our business long-term and good relationship?
A: 1.We keep good quality and competitive price to ensure our customers benefit ;
2.We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
Q9: Do you accept small orders?
A: Yes, We now accept small orders like 10pcs that based on our logo.
We are appreciate that customers use our brand.
Q10: How will ship the small qty?
A: 1.if you have your own combine goods ship from china, we may ship to your address.
2.If you just want to order our products, and you have your own import licence, we may take CIF to your desitination port.
3.If you want receive goods in your warehouse, we also provide drop shipping.
Q11: Can you provide OEM ?
A: Yes, OEM is also welcomed. The moq will be 300pcs above wity your own logo on the scooter.